Branch in a Glass Jar

Sarah Isabella Holloway

Email:

LinkedIn:

Education:

California State University: San Marcos 

Business Administration - Marketing

Certifications: 

• ​Hootsuite Platform Certification

• Social Marketing Certification 

• Google Analytics Individual Qualification

Awards: 

• ​Reoccurring Deans List Recipient 2019 - 2021 GPA 3.9

• Crowned Miss Oceanside 2018 & Miss American Teen Achieve 2017

• Awarded Partner of the Quarter in 2018 - Leadership & Core Values

Professional Summary

Enthusiastic upcoming college graduate with an aptitude for marketing, social media, brand management, and public relations. Experienced in building marketing campaigns through student organizations. Adept at working with colleagues and customers of all backgrounds. Team builder and clean communicator with strong problem-solving and planning skills. Extremely capable of fast-paced and detail-orientation as well as long results-oriented tasks making sure both types of tasks are thoroughly completed meeting deadlines and satisfying goals. Accomplished individual eager to flex interpersonal strengths, grow knowledge, and develop new skills by gaining practical experience. health and wellness.

Work Experience

Coffee Master / Barista 
Starbucks | January 2017 - Present
 

Barista & Food Runner
Baba Coffee & Tea | February 2018 - Present

Marketing / Public Relations Internship
Olivo Amigo | June 2021 - August 2021 

• Elevate customer loyalty by using strong conflict resolution abilities to resolve customer problems while promoting a positive environment
• Prepare and serve hot beverages such as coffee, espresso drinks blended coffees or teas
• Devote special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
• Awarded Partner of the Quarter in 2018 for demonstrating behaviors consistent with the company mission statement and core values
• Represented company store through a six-week professional development course and awarded "Certified Coffee Master" title

• Lead new team members of 10 to create beverages with positive reinforcement and respectful yet encouraging coaching
• Educate staff of 20 by sharing knowledge and expertise of coffees and teas
• Demonstrate customer loyalty by memorizing personal preferences, customer
names and allergy information
• Operate espresso machinery, blenders, commercial coffee brewers, and other
professional equipment
• Exercise creativity and eye for design through completion of promotional
displays to target customers

• Generated sponsorships with related and partnering entities to enhance marketing objectives.

• Assisted with capturing and analyzing social media metrics

• Prepared reports detailing project updates, performance information, and ongoing trends

• Implemented strategic plans with targeted Excel sheet analysis to drive branding initiatives

• Increased brand recognition in target audience through creative promotions and marketing campaigns

• Boosted reach by creating digital content, and reporting analytics to measure engagement on social platforms

• Reported daily work to supervisor, identifying areas for improvement and collaborating to increase knowledge and rectify problems

Let's Get

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